Terms of Service

1. Service Description & Acceptance

B2N.ai provides AI-powered marketing strategy and execution services ("Services"). By accessing or using our Services, you agree to be bound by these Terms.

Our AI agents analyze your business data to create and execute marketing campaigns. Services include strategy recommendations, content generation, and campaign optimization.

Acceptance: These terms become effective when you first access our platform, complete our demo, or submit information through our lead capture forms.

2. Data Usage & AI Training

Your Data Rights:

• Your business data is not shared with third parties without consent
• AI-generated content ownership belongs to you, subject to our license to provide Services
• We retain a limited license to use your data solely to provide and improve Services
• We may use aggregated, anonymized data to improve our AI models

AI Model Improvement: Anonymized interaction patterns and campaign performance data may be used to enhance our AI capabilities for all users.

3. AI Output & User Responsibility

AI-Generated Content:

• AI-generated marketing recommendations are provided "as is" without warranty
• You are solely responsible for reviewing and approving all marketing content before publication
• AI outputs should not be used for decisions materially affecting individuals without human review
• You must disclose when marketing content is AI-generated where legally required

Quality Control: While our AI is trained on marketing best practices, final content approval and compliance verification is your responsibility.

4. Limitation of Liability

Service Disclaimers:

• Services provided "as is" with no warranties, express or implied
• Our liability is limited to the greater of $100 or amounts paid in the 12 months prior to claim
• We disclaim liability for indirect, incidental, special, consequential, or exemplary damages
• No liability for marketing campaign performance or business outcomes

Business Risk: Marketing success depends on many factors beyond our AI recommendations. Campaign results are not guaranteed.

5. Data Protection & Compliance

Regulatory Compliance:

• GDPR compliance for EU users (data processing, right to deletion, portability)
• CCPA compliance for California users (data access, deletion, opt-out rights)
• Users must be 13+ years old (COPPA compliance)
• Clear data retention and deletion policies

International Users: We operate data centers across the United States, Europe, and Asia. Your data may be processed in any of these regions to provide optimal service performance, subject to applicable data protection laws.

6. Acceptable Use & Restrictions

Prohibited Uses:

• No use for illegal activities, spam, or deceptive marketing practices
• No attempts to reverse engineer AI models or extract training data
• Compliance with applicable marketing laws (CAN-SPAM, GDPR marketing rules)
• No use that could harm our systems or other users

Professional Standards: Generated marketing content must comply with industry standards and applicable advertising regulations.

7. Account & Subscription Terms

Account Management:

• Account registration requires accurate information
• Subscription billing, cancellation, and refund policies apply per service agreement
• Service availability disclaimers (99.9% uptime target, maintenance windows)
• Termination rights and data export procedures

Service Availability: We target 99.9% uptime but may experience planned maintenance windows and occasional technical issues.

8. Intellectual Property

Ownership Rights:

• B2N.ai retains all rights to our proprietary AI models, algorithms, and platform technology. Rights to open-source models and third-party proprietary models are owned by their respective owners and used on our platform according to their respective terms of service.
• Users retain rights to their original business data and final approved marketing content
• Limited license granted to users for AI-generated content created using our Services
• Respect for third-party intellectual property in marketing materials

Content Licensing: You grant us a limited license to use your data solely to provide Services and improve our platform.